MEET EINSTEIN

WHY?

Not Albert…Salesforce Einstein. Like its namesake, it’s genius. And its “parent company” is honest in defining what it can and cannot do. This report on the website states, “Salesforce Einstein is not a ‘general AI’ offering that attempts human-like perception, thinking and action. Rather, Einstein is an intelligence capability built into the Salesforce platform and focused on delivering smarter customer relationship management (CRM). The features are designed to discover insights, predict outcomes, recommend actions and automate tasks.” Watson and Einstein are even joining forces. Now if we could only get people to collaborate like machines!