Getting restaurant recommendations from a robot sounds like the future…but the future is now. Hilton has teamed up with IBM to create Connie, a Watson- and WayBlazer-enabled robot hotel concierge. Connie learns on the job, gaining more insights through increased guest interaction. Named after Hilton’s founder Conrad Hilton, Connie represents IBM’s first foray with Watson into the hospitality sector.
According to the press release, “Connie will work side-by-side with Hilton’s Team Members to assist with visitor requests, personalize the guest experience and empower travelers with more information to help them plan their trips.”
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