Another chatbot concierge, Bebot (from Bespoke Inc.) is changing the way foreign visitors experience Japan. When staying at participating hotels in the country, guests get exclusive access to Bebot, who can chat with users and provide recommendations and information about the country in addition to helping communicate with hotel staff. Accessible through Facebook Messenger and other chat platforms, Bebot is powered by artificial intelligence and aims to improve the overall customer experience. With easy customization, Bebot is making travel in Japan easier and more personalized, and will no doubt continue to expand to more hotels throughout the country.
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